Welcome to NuRev Peptides’ FAQ section. Whether you’re new to peptides or a seasoned user, we’ve got you covered. Below are the answers to the questions we are most frequently being asked by our customers. If you can’t find the answer you’re looking for, feel free to get in touch with us.
Frequently Asked Questions
What are research peptides?
Research peptides are amino-acid chains used in labs to study how the body works. They are for research use only—not for human or animal consumption.
Do I need a subscription to buy?
No prescription is required. By purchasing, you confirm products will be used strictly for research purposes only and in compliance with applicable laws and regulations.
How should I store peptides?
For long-term storage, lyophilized peptides should be kept in the freezer. After reconstitution, store peptides in the refrigerator and use promptly for research.
Can you tell me how to use or dose peptides?
We do not provide usage or dosing instructions. Products are for research/testing only, and no medical or experimental guidance is offered.
How long does shipping take?
Most orders ship within 1–2 business days. You’ll receive a tracking number when your order ships. Transit times depend on the carrier and destination; weather or carrier issues may cause delays.
Do you ship internationally?
At this time, we ship within the United States. If international shipping becomes available, we’ll announce it on our website.
Can I change or cancel my order?
We can modify or cancel an order only if it hasn’t been processed or shipped. Email [email protected] with your order number as soon as possible.
What is your refund policy?
Due to the nature of our products, all sales are final. We’ll replace or refund if an item arrives damaged, defective, or incorrect (contact us within 7 days of delivery with photos and your order number). See our full refund policy here.
Who can buy from from NuRev Peptides?
Buyers must be 21+ and legally able to enter a binding agreement. By purchasing, you agree to our Terms & Conditions.
How can I contact customer support?
Email us at nugenpeptides.com Include your order number (if applicable) for the fastest help.
How long do peptides remain stable?
Lyophilized peptides can remain stable for months to years if stored properly at -20°C. Once reconstituted, they should be used promptly.
What solvents should I use to dissolve peptides?
Solvent choice depends on the peptide. Common options include sterile water, acetic acid, and DMSO. Always consult relevant research.
Can peptides degrade over time?
Yes, peptides can degrade due to temperature, moisture, and repeated freeze-thaw cycles. Proper storage minimizes degradation.
Do your peptides undergo quality testing?
Yes, all peptides undergo mass spectrometry analysis for purity verification.
Are your peptides legal to purchase?
Yes, our peptides are legal for research use only. It is your responsibility to comply with local regulations.
Are your peptides intended for clinical or therapeutic use?
No, our peptides are strictly for research purposes and are not approved for clinical, therapeutic, or diagnostic applications.
Do you provide Certificates of Analysis?
Yes, all peptides come with a COA detailing their purity, composition, and quality control results.